Site Policy

The sale of products on the DMAG.EU site is governed by the following General Conditions of Sale.

The products purchased on DMAG.EU are sold directly by Projection S.R.L. - with registered office in Milan, Via Manzoni, 44 - 20121 Milan, Italy, VAT number 09287400155 (hereinafter referred to as "DMAG" and / or "The Seller").

1. Our trade policy
DMAG carries out its e-commerce activity exclusively towards its end users who have reached the age of majority and who are direct private users, understood as any natural person with purposes not related to their own commercial, entrepreneurial or professional activity, possibly carried out.
If you do not meet these requirements, we invite you to refrain from concluding commercial transactions on DMAG.EU

In consideration of its commercial policy, DMAG reserves the right not to accept purchase order proposals from subjects other than the "final consumer" or in any case purchase order proposals that do not comply with its commercial policy, such as, for example, proposals for orders for which there is a report, or suspicion, of fraudulent or illegal activity. In such cases, DMAG will notify the user of the non-acceptance of the order proposal.
All order proposals sent to DMAG and returns made by users must also correspond to normal consumption needs.
DMAG therefore monitors the number of order proposals sent and returns made.

These General Conditions of Sale exclusively regulate the sending of purchase order proposals for products available on DMAG.EU by the user and the acceptance of the same by DMAG.

The General Conditions of Sale, on the other hand, do not regulate the supply of services or the sale of products by parties other than the Seller who are present on DMAG.EU through links, banners or other hypertext links. Before placing orders and purchasing products and services from parties other than DMAG, we advise you to check their conditions of sale, because DMAG is not responsible for the provision of services by third parties other than for the conclusion of e-commerce transactions between DMAG.EU users and third parties.

2. Information aimed at concluding the contract with DMAG pursuant to Legislative Decree 9 April 2003, n. 70
To conclude the purchase contract for one or more products on DMAG.EU, it is necessary to electronically send a purchase order proposal, by filling out the form available on DMAG.EU and following the relevant instructions.
In order to place an order, it is necessary to register by entering an email address and a password.

Before sending the order proposal, we remind you to carefully read the General Conditions of Sale and the Information on the Right of Withdrawal, and we recommend that you print a copy.
In compliance with article 51, paragraph 7, of the Legislative Decree 6 September 2005, n. 206 (the "Consumer Code"), before transmitting the order proposal, we will provide you with a summary of the commercial and contractual conditions that will apply to your product purchase order proposal and a summary of the information on the essential characteristics of each product ordered with the relative price (including all applicable taxes or duties), the means of payment that you can use to purchase each product, the methods of delivery of the products purchased, the shipping and delivery costs.
DMAG will also provide you with a summary of the conditions and methods for exercising your right of withdrawal. If applicable, you will be informed that, in case of withdrawal, you will have to bear the cost of returning the products. In any case, you will be reminded of the existence of the legal guarantee of conformity of the products.

The transmission of the order proposal to the Seller constitutes a binding purchase proposal for the user. Before proceeding with the transmission of the order proposal, you will therefore be asked to identify and correct any data entry errors.

Once your order proposal has been sent, you will receive an automatic e-mail from the Seller to confirm receipt of your order proposal. Receipt of the aforementioned email does not constitute acceptance of your order proposal.
The order proposal sent to DMAG will be stored in our database for the period of time necessary to process the order proposals accepted by DMAG and in any case in accordance with the law.
The contract is considered concluded when the order proposal is accepted by DMAG and when DMAG receives the payment.

DMAG may not accept purchase order proposals that do not give sufficient guarantees of solvency or that are incomplete or incorrect or in the event of unavailability of the products.
In these cases, we will inform you by e-mail that the contract is not concluded and that DMAG has not accepted your purchase order proposal, specifying the reasons. If the products, presented on DMAG.EU, are no longer available or on sale at the time of receipt or processing of your purchase order proposal, it will be our responsibility to notify you, promptly and in any case within thirty (30) days to starting from the day following the one in which you have sent your order proposal, any unavailability of the products. If you have already paid the price for the products, DMAG will refund, without undue delay, what you have already paid and the sales contract will be considered terminated.

We remind you that, with the electronic transmission of the order proposal, you unconditionally accept and undertake to observe these General Conditions of Sale in relations with DMAG. If you do not agree with some of the terms set out in the General Conditions of Sale, please do not submit your order proposal for the purchase of products on DMAG.EU.
By submitting the order proposal, you confirm that you also know and accept the additional information contained in DMAG.EU, also referred to via links, including the General Conditions of Use and the Privacy Policy and the Information on the Right of Withdrawal.

3. Guarantees and indication of product prices
DMAG only sells premium, luxury branded products. These products are purchased directly from manufacturers and retailers carefully selected for their rigorous quality controls.
DMAG does not sell used, irregular or inferior quality products to the corresponding standards offered on the market.

The essential characteristics of the products are presented on DMAG.EU within each product sheet.
However, the images and colors of the products presented may not correspond to the real ones due to the Internet browser and monitor used.

All products come with an identification tag.

All products sold are covered by the legal guarantee of twenty-four (24) months for lack of conformity, in accordance with applicable law. The lack of conformity of the product must be communicated to DMAG within seven (7) days of its discovery, by sending an email to customerservice@dmag.eu. In the event of a lack of conformity, you have the right to request the repair or replacement of the product. In the event that the aforementioned remedies are not possible or are excessively burdensome, you will be entitled to a reduction in the price paid or the termination of the sales contract, pursuant to art. 130 of the Consumer Code.

4. Payments
To pay the price of the products and the relative shipping and delivery costs, you can follow one of the methods indicated in the order proposal form. In no case will you be charged costs higher than those actually incurred by DMAG, in relation to the payment instrument you have chosen.
Financial information (for example, the credit / debit card number or its expiration date) will be forwarded to the bank, via encrypted protocol and will never be used except to complete the procedures relating to your purchase and to issue the related refunds in the event of any product returns, following the exercise of your right of withdrawal, or if it is necessary to prevent or report to the police the commission of fraud on DMAG.EU.
The price for the purchase of the products and the shipping costs, as indicated in the order proposal, will be charged to your current account at the time of shipment of the purchased products.

5. Privacy
Personal data is collected solely for the purpose of registering the customer and activating the procedures for the execution of this contract and the related and necessary communications towards him; these data are processed electronically in compliance with the laws in force and may be exhibited only at the request of the Judicial Authority or other Authorities authorized for this purpose by law. The customer enjoys the rights referred to in art. 7 of Legislative Decree 196/03.
In compliance with the obligations deriving from national and community legislation on the protection of personal data, this site respects and protects the privacy of visitors and users.

This privacy policy applies exclusively to the online activities of this site and is valid for visitors / users of the site. It does not apply to information collected through channels other than this website.

By using or consulting this site, visitors and users explicitly approve this privacy policy and consent to the use of their personal data in relation to the methods and purposes described below.

Like all websites, this site also makes use of log files in which information collected in an automated manner is stored during user visits. The information collected may be the following:
For security purposes (spam filters, firewalls, virus detection), the automatically recorded data may possibly also include personal data such as the IP address, which could be used, in accordance with applicable laws, in order to block attempts to damage the site itself or to cause damage to other users, or in any case harmful activities or constituting a crime. These data are never used for the identification or profiling of the user, but only for the purpose of protecting the site and its users.

The data received will be used exclusively for the provision of the requested service and only for the time necessary for the provision of the service.
The information that users of the site will deem to make public through the services and tools made available to them, are provided by the user knowingly and voluntarily, exempting this site from any liability for any violations of the laws. It is up to the user to verify that they have permission to enter personal data of third parties or content protected by national and international standards.
The information that users of the site will deem to make public through the services and tools made available to them, are provided by the user knowingly and voluntarily, exempting this site from any liability for any violations of the laws. It is up to the user to verify that they have permission to enter personal data of third parties or content protected by national and international standards.
The data collected by the site are processed at the headquarters of the Data Controller.

6. Applicable law and dispute resolution
This contract, drawn up in Italian, is subject to Italian jurisdiction. These general conditions, although not expressly provided, refer to the rules of the Italian civil code, to Legislative Decree 185/1999 and to Legislative Decree 70/2003. For any dispute relating to the application, execution, interpretation and violation of the online sales contract, Projection srl is exclusively competent.

7. Modification and updating
The General Conditions of Sale are amended from time to time by the Seller also in consideration of any regulatory changes.
The new General Conditions of Sale will be effective from the date of publication on DMAG.eu.

8.Website
The dmag.eu website is managed by Projection S.R.L. - with registered office in Milan, Via Manzoni, 44 - 20121 Milan, Italy, VAT number 09287400155 (hereinafter referred to as "DMAG").
Access to the site and navigation are governed by the aforementioned regulations, which must be fully accepted by the user.
The user is solely responsible for the use of the site, in compliance with the conditions expressed.
DMAG assumes no responsibility for those who use the site improperly, without respecting the regulations.
The site and its contents (by way of non-exhaustive example: photos, texts, videos, drawings, menus, graphics, colors) are protected by DMAG intellectual property.
It is therefore forbidden to reproduce, copy, distribute, publish, alter any image, text or content owned by DMAG, unless expressly authorized by the holder of the rights.

9. Cookie Policy
The dmag.eu website is to be considered secure with respect to international standards.
However DMAG is not responsible for any damages, risks or viruses that the user may incur in the face of improper use of the site and / or deactivation of cookies.
The cookies used by DMAG are exclusively technical and analytical, and are strictly necessary for the proper functioning of the site; they are not used for other purposes external to navigation on the dmag.eu site.

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